WORKING TOGETHER

REDUCE FRICTION, CREATE MOMENTUM

COMMUNICATIONS IS INFRASTRUCTURE.

It’s how strategy shows up in the world. Done well, it creates organizational momentum.

But when communications infrastructure is weak, it creates friction: scattered messaging, slow decisions, misaligned teams. Most organizations jump to tactical fixes (new branding, better content, different agency) without understanding what’s actually broken or blocking progress.

I help purpose-driven organizations (nonprofits, associations, social enterprises) diagnose what’s really going on, then build the communications infrastructure that makes everything work better.

WHERE TO START

IF YOU’RE NOT SURE WHAT’S BROKEN

The Diagnostic

Your communications feel stuck but you’re not sure why. Maybe tactical fixes haven’t worked. Maybe you’re a new executive director trying to understand what you inherited. Maybe you’ve grown fast and something isn’t keeping up.

This is where I start: diagnosing what’s actually causing friction. Often it’s infrastructure problems (unclear strategy, broken decision-making, misaligned governance) showing up in your communications.

What this includes:

  • Deep diagnosis of root causes
  • Clear assessment of what to fix first and why
  • Roadmap for moving forward

Depending on what we find, we either move to building strategy and infrastructure together, or I connect you with the right resources.

IF YOU KNOW WHAT YOU NEED

Strategic Projects

Sometimes you have a clear need: brand positioning, message architecture, executive communications strategy, operational infrastructure for your communications function.

I can help with these, but I’ll start by understanding what’s actually broken. I’ve seen too many organizations invest in work that doesn’t stick because the foundation wasn’t solid.

Common projects include:

  • Brand positioning and narrative development
  • Message frameworks and stakeholder-specific messaging
  • Executive communications and thought leadership strategy
  • Communications infrastructure and operational planning
  • Team design and capacity building

IF YOU NEED ONGOING STRATEGIC LEADERSHIP

Fractional Chief Communications Officer

Some organizations need ongoing strategic communications leadership without a full-time hire.

As a fractional CCO, I provide the diagnostic work, build the communications infrastructure, and provide ongoing strategic oversight as your organization evolves.

This is right for you if you’re in sustained growth or transition and need strategic guidance but can’t afford a full-time executive.

What this includes:

  • Initial diagnosis and strategy development
  • Ongoing strategic guidance and oversight of major communications initiatives
  • Troubleshooting as challenges arise
  • Evolving communications infrastructure with organizational needs

WHO I WORK WITH

I work with established purpose-driven organizations, including nonprofits, associations, and social enterprises.

Many of my clients are:

New executive directors (first 1-2 years) navigating the pressure to show early wins while building sustainable infrastructure.

Organizations in transition that have launched a major initiative, received significant funding, or experiencing rapid growth.

Leaders dealing with strategic drift, where the organization has evolved but the communications haven’t kept up.

We may be a good fit if:

You’re willing to understand the problems before choosing a solution.

You value getting it right over just taking action.

NOT SURE?

Communications challenges rarely fit into neat boxes. If you don’t know where to start, let’s talk and figure out what you actually need.

GET IN TOUCH